Casualty First is now open on an appointment only basis, Monday to Friday 8am – 6pm and Saturday 12th/19th of December 8am – 6pm.
To book an appointment, click here.

We are offering Outpatient appointments. In many cases these can be conducted virtually. To make an appointment, please call: 0207 806 4060.

Do NOT visit the Hospital if you have any COVID-19 symptoms. Please visit the Track and Trace website.


The Private GP Practice is a private medical service based in the world renowned Hospital of St John & St Elizabeth.

We offer ultimate local GP care. Once you have registered with us you will receive a personal, one-to-one approach, ensuring that you and your family are never left without cover, 24 hours a day. Our exemplary service ensures that our patients are seen promptly, accurately assessed and properly treated.

You will be allocated an appointment quickly in our superbly equipped new outpatient consulting rooms, at your convenience, with one of our highly experienced GPs, who are members of the Royal College of General Practitioners.

Our Services

You can also take advantage of the following services:

  • A comprehensive range of medical services, including long consultation times with each doctor
  • Obstetrics shared care, paediatric care, children’s and travel vaccinations and minor surgery
  • A rapid and efficient referral service, under one roof
  • Home visits and out of hours service, by appointment
  • Access to all the back-up facilities of a world class hospital under the same roof
  • In-house pharmacy

Once registered with us our service is available 24 hours a day and home visits can be arranged by appointment.

Out-of-hours, our GPs are available round the clock to look after you and your family, which means you will never have to worry about getting medical advice again.

Private GP Practice

Expert Doctors

Full 24 hour general practice care for our member patients is provided by highly qualified, experienced general practitioners, all of whom are members of the Royal College of General Practitioners.

We pride ourselves on maintaining the highest standards of care, tailoring medical requirements to individual needs and offering excellence in clinical management, handling medical conditions with confidentiality and sensitivity.

Patients can expect our focus to be on accurate investigation, diagnosis and management. Where specialist advice is required, we can recommend the highest standard of referral in the shortest possible time, with a one-stop service to the best consultants in the world at the Hospital of St John & St Elizabeth.

Walk-in Appointments

If you have any problems or symptoms that you are worried about, you are able to attend our private, self pay urgent care centre Casualty First.

Open 7 days a week, Casualty First’s highly experienced doctors can arrange onward referrals to our specialist units. Referrals are routinely covered by medical insurance companies.

Virtual Tour

Our Private GP Practice is supported by the latest endoscopic and diagnostic technology.

Caroline Fox - CEO

Team Profiles

Being based at the Hospital means that our Private GP Practice has access to state of the art facilities, as well as a vast network of Consultants covering all specialties.

Contact Information

To ask a question, make an enquiry or book an appointment, contact our specialist team who are available between Monday – Friday 8am – 6pm and on Saturday from 9.00am to 2.00pm. Our team have a dedicated and caring approach and will seek to find you the earliest appointment possible with the correct specialist for your needs.

Information on our 24 hour cover can be obtained upon becoming a member of our Private GP Practice.

Our Charity

The Hospital of St John & St Elizabeth is a charity, meaning every time you visit here for treatment you are helping someone less fortunate than yourself.

Our aim is to help care for the sick, whilst putting back profits from our world-renowned organisation to fund our on-site hospice and clinics. Our key objectives are to make sure that patients receive the support and treatment they need in an environment that is safe and secure, offering the very highest standards of care to whoever seeks it.

As a charity, we must operate on a not-for-profit basis and our assets are used for charitable purposes.